Welcome to Bay Hill

From booking to check-out, following are answers to frequently asked questions by guests regarding their stay. Have additional questions not found here? Please contact us at any time by calling 407-876-2429.

What time is Check-In/Check Out?
Check-in time: 3:00pm If you should arrive early, you are welcome to enjoy the facilities while you wait for your guest room or cottage to become available. Checkout is at 12:00pm. After checking out of your room or cottage, feel free to continue enjoying all the amenities at Bay Hill for the remainder of the day.

Will I be required to make a deposit on my reservation?
At The Lodge at Bay Hill, 1-night room rate + applicable fees and taxes are required at time of booking.

What if I need to cancel my reservation?
The Lodge at Bay Hill offers a 7 day cancellation policy. Full deposit refunds will be applied when cancellations are made within the noted time. Cancel 7 days prior to the arrival to avoid loss of advance deposit.

Will there be a Parking Fee associated with my reservation?
Self-parking is available to overnight guests staying at The Lodge at Bay Hill at no charge.

Are there any Gratuity Guidelines I should be aware of during my stay at Bay Hill?
A service charge of 20% will automatically be added to your account for all food & beverage purchases. Gratuities for the bell staff, forecaddies, housekeeping, and other service staff may be given at your discretion.

What is the Dress Code at Bay Hill?
The purpose of a Club dress code is not to dictate fashion but simply to safeguard an atmosphere of dignity and respect for all of our members and guests. Thank you for adhering to these guidelines throughout your stay.
Clubhouse Attire: Gentlemen must remove their hats while in the Clubhouse. Proper golf or casual business attire is required. Men’s shirts must have collars and must be tucked in unless the shirt was specifically designed otherwise. Jean shorts, T-shirts, swimwear, tank tops, midriff-bearing attire and gym clothes are not permitted.
Dining Attire: Proper golf or casual attire is required. Jean shorts, T-shirts, swimwear, tank tops, midriff-bearing attire or gym clothes are not permitted. (Jeans and jean-style pants in good repair are permitted.) Those who desire to wear shorts will need to have a hem length no more than 4 inches above the knee. Men’s shirts must have collars and must be tucked in unless the shirt was specifically designed otherwise. (Men’s mock turtlenecks are allowed.) Gentlemen must remove their hats while in the Clubhouse.
Golf Course Attire: Those who desire to wear shorts may have a hem length of no more than 4 inches above the knee. Only Bermuda or walking shorts are permitted. No tennis or coaching apparel, jeans or jeans-style pants, joggers, cut-offs or tank tops are permitted. Men’s shirts are required to be of the type designed specifically for golf (with collars and sleeves) and must be worn tucked in at all times. Ladies’ sleeveless shirts must have collars. Ladies’ shirts without collars must have sleeves. Ladies are permitted to wear slacks, skirts or proper length shorts. Children 18 and under may wear shorts less than the Bermuda length, but must be of a length acceptable by approved national or state golf associations.
Tennis Court Attire: Proper tennis apparel is required. Har-Tru courts require smooth-soled tennis shoes only. No basketball or cross-training shoes are permitted.
Swim Attire: Proper swimming apparel is required. No cut-offs, thongs or Brazilian-cut bathing suits are permitted.

Do you allow pets?
We welcome service animals at Bay Hill. A service animal is defined as any dog or miniature horse trained to do work or perform tasks for the benefit of an individual with a disability. Guests who use service animals must maintain control of their animals at all times and should keep them on a leash or harness while visiting. Pets and emotional support animals are not permitted.